🔐 Privacy Policy

Effective Date: October 20, 2019
At Botex, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

📋 1. Information We Collect

We may collect the following types of information when you visit or use our website:

✅ Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)

✅ Automatically Collected Data

  • IP address
  • Browser type & device information
  • Pages visited and time spent on the site
  • Referring websites or search engines

🎯 2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate order updates and respond to inquiries
  • To personalize your shopping experience
  • To send promotional offers (only if you’ve opted in)
  • To improve our website and services
  • To detect and prevent fraud or misuse

🤝 3. Sharing of Information

We do not sell or rent your personal data to any third party.

However, we may share your data with:

  • Courier and logistics partners (for delivering your orders)
  • Payment gateway providers (to securely process transactions)
  • Analytics tools (to improve site performance and user experience)
  • Authorities, if required by law or for fraud protection

🔐 4. Data Security

We implement strict security measures to protect your data:

  • SSL encryption on transactions
  • Secure third-party payment gateways
  • Limited access to personal data within our team

However, no online system is secure — we encourage users to maintain good password and data practices.

📭 5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any incorrect data
  • Request deletion of your personal information (subject to legal retention rules)

To do so, please contact us at indiabotex@gmail.com

📱 6. Cookies

We use cookies to enhance your shopping experience. Cookies help us:

  • Remember items in your cart
  • Analyze website traffic
  • Offer personalized recommendations

You can control or disable cookies from your browser settings at any time.

👶 7. Children’s Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect personal data from children.

🔄 8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

📞 Contact Us

If you have questions or concerns about our Privacy Policy, please contact:

📧 Email: indiabotex@gmail.com
📞 Phone/WhatsApp: +91-8799749388
📍 Address: [[Thokar no 9 Jamia Nagar Shaheen Bagh New Delhi ]]